The 117 FSS Customer Service office will stop accepting customers at 1530, however during times of high volume the customer service office may suspend taking new customers prior to posted close of business hours. Anyone planning to arrive within a 1 hour of posted closing should call ahead. (205) 714-2855
Effective Tuesday, 13 July 2021, the 117th Customer Service / ID Card Section will return to accepting walk-in customers only, and will no longer schedule appointments after this date. Appointments that are already scheduled will still be honored. As always, priority will be given to current military members in uniform.
For questions about how to obtain or renew ID cards,
contact the 117 FSS Customer Service at (205) 714-2855.
117 FSS Customer Service Hours of Operation:
Tuesday 0800-1145 and 1315-1530
Wednesday 0800-1145 and 1315-1530
Thursday 0800-1145 and 1315-1530
Friday 0800-1145 and 1315-1530
ID CARD REQUIREMENTS
DOD policy requires TWO forms of STATE or FEDERAL ISSUED identification for Military ID Card Issue on an individual over the age of 18.
**Examples of acceptable forms of ID: ( ALL forms must be Original or Certified Copy and NOT EXPIRED)
Primary: (Must be Photo ID)
Valid Driver’s License
State ID (Does not include school/work issued IDs).
Veteran’s Administration (VA) card
Secondary: (Does not have to be a Photo ID)
Social Security Card
Voter Registration Card
The DEERS/RAPIDS system WILL NOT ALLOW us to issue a military ID card without meeting these requirements.
Dependents will need a DD Form 1172, signed by the MILITARY MEMBER within 90 days of issue.
If you have any question or concerns, please feel free to call us at (205) 714-2855.
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